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User Guide

I. Introduction
Corporate Internet banking is a channel via which ICBC, based on the Internet or private network, provides such services as account inquiry, and online self-service to corporate clients.

II. Target Client
Corporate clients who have opened accounts at ICBC and enjoy good credit standing, including enterprises, administrative institutions and social organizations.

III. Features
Drawing strength from advanced technology and service innovation, ICBC has always been committed to creating more value for our clients. With its advantages in technological development and management, ICBC has developed a financial management platform for corporate clients which integrates services including account information management, payment and collection and central fund distribution.
1. Stable and efficient system, highly developed network of clearing houses.
2. Powerful and various-typed products, sustainable capability of innovation.
3. 3A (Anytime, Anywhere, Anyhow) services, high-quality management. ICBC provides 7 × 24-hour non-stop service. No matter where you are, you need only log on the Internet to enjoy fast and high-quality banking services.

IV. Application Condition
The client shall open an account at ICBC Dubai (DIFC) Branch and present its opening bank with required materials.

V. Sign up
(1)Read the following materials carefully: ICBC E-banking Regulation, ICBC Corporate e-banking Customer Service Agreement and relevant introductions.
(2) Prepare application materials: Application Form for Registration as the Corporate Internet Banking Client, Information Form of Enterprises and Groups which Conduct Frequent Fund Transfers with the Registered Corporate Client, Information Form of Enterprise Loan Account, Information Form of Client Certificate, Information Form of Branch Institutions, which can all be got from the account opening bank branch.

VI. Fee and Tax
Cost of the USB Shield, Certificate annual service fee.

VII. Product Link
Corporate Internet banking: Preserving the functions,, such as "account inquiry", "customer service" and etc.

VIII. Considerations
1. The client, obliged to guarantee the authenticity of the materials, shall duly fill in the forms and stamp them with his official seal. Special attention must be paid to the correctness of the address, or a mistaken address may delay the processing of your application. 
2. Within two weeks after receiving the application form, ICBC shall respond to the client by phone call, email or post mail. For those clients whose applications are not approved, your application materials will be returned.
3. You can download and install the software by referring to the installation instruction. ICBC also provides door-to-door installation service.
4. For group clients whose applications have been approved by ICBC, they shall organize their subsidiaries to assist ICBC in verifying "Letter of Authorization by E-banking Clients".

IX. Risk
Please keep your corporate Internet banking client certificate and password safely, avoiding risk of account information exposure or fund stolen due to loss of certificate or password.